Basement Waterproofing and Foundation Repair

According to the Ohio Committee for Severe Weather Awareness, peak tornado season for the state of Ohio is officially between the months of  April and July. It does not mean however that tornados won’t happen at any other time. In 2016, there were 24 tornados in Ohio and the severity of each was different. According to the Ohio weather safety page, the basement of your home is the safest place to be in case of a tornado warning. 

Extreme downpours or a few inches of rain can easily tell you whether you have a dry basement or not.  If there is a problem with the drainage of your home, the few inches of rain can find a way to the basement  and make the basement unlivable.

Finding a safe, comfortable place in case of a tornado warning becomes a bit unlikely if the basement has issues.  But, that is not the right reason to find a waterproofing company. If you have water in the basement of your home, the structural integrity of the home becomes an issue, and a huge liability if you ignore the problem.

There are many problems associated with a wet basement:

  • Structural damage to the home
  • Damage to the walls, floors and belongings stored in the basement
  • Respiratory Issues
  • unlivable wasted space
  • Mold and mildew
  • humidity that can affect the air quality of your home

Finding the right waterproofing company to take care of your basement issues is not difficult.  At Pioneer Basement Solutions, we have a long history in the community with great customer satisfaction.  We let our work and customers speak for our workmanship and professionalism. If you want to tackle the basement problem, contact us, we will be happy to work with you.


Basement Waterproofing and Sump Pumps

Sump pumps are a necessity every household should have.  Flooding occurs in the basement of our homes when rain, snow or faulty pipes break, and we have a water problem we need to fix right away.

Many homes have sump pups already installed in the basement of our homes, the problem is that we don’t really know whether they are in working order or not.  The buying of a sump pump can be as inexpensive as you want it, or you can pay a nice price for a battery-powered sump pump that can cost you close to $500. There are many sump pumps that offer nice warranties when you buy them, and considering the time and expense you need to spend if you have a flooded basement, the price is really not something to frown upon.

For more about this and other topics, follow the links below.


 

How to prevent basement flooding

That’s doable with a reliable sump pump and backup system, or after a relatively inexpensive fix for cracked foundations, says Roy Spencer, founder and president of Downers Grove-based Perma-Seal.

“My feeling is that all basements should be dry all the time, no matter how much it rains. But in order to do that, you have to do certain things,” Spencer said. “The sump pump is critical, so it needs to be reliable and it needs to be powerful enough. A reliable sump pump is critical. It’s the heart and soul of any waterproofing system.”

If you’re getting seepage, small puddles caused by water running in through cracks in the foundation, Spencer says that is also an “easy fix” that could cost between $400 and $800, depending on the size of the crack to be sealed and how much work has to be done to find it.

For instance, unfinished basements, he said, are typically easier to repair than finished basements with walls and carpeted floors.

Ultimately, Spencer said it’s important to know what caused your flooding.


What You Need to Know Before Buying a Sump Pump

Have a serious flooding problem at home? A sump pump could help. Find out whether one is right for you—and what to consider when buying one.

If you’ve ever wondered, “What is a sump pump?” then you’re lucky, because you probably don’t need one. But for the unlucky owners of wet basements, here’s the scoop: A sump pump sits in the basement, either beneath (in the case of a submersible pump) or above the floor. It pumps out water that collects in the sump basin, discharging it to the outdoors.

You’ll never have to buy one if you purchase a house that never floods. And even if you do buy a house with a water problem, there may be several ways to correct it before resorting to a sump pump and pit. Should you decide to invest in one, put your money toward a model that is high-quality and well-reviewed—in fact, it may make sense to buy two or three!


7 Causes of Sump Pump Failure and What to Do

With all of this rain the past few days, the last thing you need is your sump pump to fail on you. It’s already happened to several homeowners in the area, and fortunately my company has been able to help those people out.

But prevention is always better than reaction.  This article will hopefully shed some insight on how to prevent your sump pump failing on you when you need it most.

If you have a basement in Indiana, then you know all about sump pumps. The problem is that these things fail all the time. While it’s not to say that we have a fool-proof method for preventing 100% of failures, there are certainly some tips you can follow to better your chances of a properly working sump pump


 

Home Inspection: What to Expect and What to Look for Before You Sign

Everyone I know is a bit skeptical when it comes down  to signing documents for home contractors, inspectors, insurance agents , etc. One of the reasons is that everyone is a bit afraid to sign.  Unless you know the contractor or home inspector, chances are you are dealing with a stranger you know nothing about.  You don’t know if they are trustworthy or competent, or whether they belong to an association where they have to follow a code of ethics. 

Asking some basic questions before you sign a contract can truly save you a lot of headaches later on.  You are the paying customer, ask them questions to make sure everyone is satisfied before the work begins.

For more about home inspectors, follow the links below.


Top home inspection deal breakers

A home inspection can be stressful for both parties. Almost every inspection comes back with at least some sort of repair and, most often, those problems are minor and easy enough to negotiate. However, there are some deal breakers that can cause buyers to run for the hills.

Mold

Erin Craft, home inspector with Destination Bay Home Inspections, says this is one of the biggest problems that can potentially kill a deal.

“We see this issue in attics, basements, or crawl spaces,” he said. “There is a lot of fear when it comes to mold, and we’ve had buyers stop us right in the middle of the inspection and say they are walking away. They see it as a huge risk, both to their health and their wallet.”

However, Craft says before ditching the deal, consider doing a bit more investigating, especially if it’s a home you really love.


Make sure you understand terms of service before paying a home inspector

I was buying a house and hired a home inspector. We went through the whole inspection, and I even paid him his fee. Then he gave me a form that indicated that he would not give me the written report unless I signed a document.

The document stated that I agreed that I could only get back the $400 I paid him in case there was a problem with the inspection or his report, or I could pay him an extra $1,500 and the cap would be eliminated. Don’t you think that he should have told me this before I hired him? He’s a member of ASHI.

We think it is highly questionable that a home inspector would spring those terms on you so late in the game. ASHI stands for the American Society of Home Inspectors, and they have a code of ethics. Among their code is a requirement for the home inspector to “act in good faith toward each client” and that ASHI inspectors should “avoid activities that harm the public, discredit themselves or reduce public confidence in the profession.”


Dear Monty: Agent tells home seller not to attend home

Q: We accepted an offer on our home. The contract is subject to a satisfactory home inspection. Our agent called to set up a time for the inspection and asked us to vacate the house. My thinking is that if there is some discovery made during the investigation that both parties observing will aid in understanding the issue. Do you agree with her suggestion?

A: Most of the states that regulate inspectors are seeking inspections that reveal “significant” material defects that negatively affect the value of the property or create a concern for safety that is not apparent at the times the buyer viewed the home. The customer can overlook the fact this is a pre-owned home. They sometimes compare a pre-owned home inspection with the “certified” used car. Most every home has a wart somewhere, which is the buyer’s responsibility unless the seller agreed to remove the wart as part of the contract. Education of all participants, which requires investing time, is a key to ensuring a home inspection goes smoothly.


 

Inspecting Your Home For Damages

After a nice holiday break, how about making a through inspection of your home?  Many of the issues we have at home can be remedied right away with a through inspection of its surroundings. Water sitting around the foundation of your home because the drainage system in your home is faulty, can be remedied by cleaning the gutters, replacing them or fixing them if damaged, and making sure the water drains away from the foundation of your home.

Tree branches that are too long are okay if there is not wind during a storm, but you do not want them damaging windows, roof or siding during a storm.  Trimming all bushes that are growing too big around the foundation should be taken care of as well.

For more about this topic, follow the links below.


Waterproofing Basements

Learn how to spot a water problem in your basement, and get tips on how to resolve the issue before it causes serious damage to your home.
“Wet basement” is a phrase that strikes fear into the hearts of most homeowners. More than half of U.S. homes have this problem, according to the American Society of Home Inspectors. The most typical causes are condensation, runoff and groundwater swelling. Solutions depend on the cause of the problem and can range from using a dehumidifier to installing a perimeter drain system. If you notice dampness and a musty odor when you enter your basement, you may be experiencing the first signs and should make it a priority to combat the water before more serious damage occurs to your home.

Considerations

  • Never ignore a persistent musty smell.
  • Find out the cause of a wet basement before beginning any modifications to your home.
  • Seek professional advice before attempting to combat a groundwater swelling problem.

5 tips to keep your home safe from nature’s tricks

All it takes is one storm to cause damage to your home. You need to make certain your house is prepared to withstand rain, wind and other possible damage.

The following are five suggestions to keep your home safe from natural damages. These are simple tips to get your house on the path to safety.

  1. Keep surrounding trees healthy

Unfortunately, the same trees that give you shade during a sunny day can give you damage on a stormy one. Make sure your trees are healthy and appropriately pruned. You may want to consider removing the tree if it is dead or too close to the house without a good root system.

A little maintenance and upkeep now may save you from a tree or branch falling on your home later.

Remember to always be careful when trimming your trees. Better Homes and Gardens points out, “Trimming branches that threaten power lines avoids serious problems, but leave this task to the pros. Large dead or dangling branches should be removed, as well as branches that could interfere with vehicles or lawn mowers. Branches that contact the house on windy days should be cut before they cause damage.”


House Works: Drying basements with dimpled membrane and wet wood with fans

Dimpled Drainage Membrane Really Works

Q: Is dimpled drainage membrane worth putting around a basement wall? We’re installing weeping tiles this year to make a wet basement dry, but the contractor doesn’t want to use dimpled membrane. He says they only use it in southern areas because they put sand around basements. He wants to use gravel only. Does this make sense?

A: The short answer is “no”, this advice doesn’t make sense. It always amazes me how some contractors can latch onto ideas that have no merit in reality. They’ll usually say something like “I’ve been doing it this way for 25 years and never had a problem,” even though it’s difficult or impossible to thoroughly check previous jobs. The fact is, dimpled drainage membrane offers a huge advantage for keeping basements dry no matter where a person builds. I’ve seen it cure wet basements everywhere.


 

Home Improvement Checklist

The U.S. Department of Housing and Urban Development have programs that help people renovate and repair their homes with the assistance of the U.S. Government.  They received many complaints of contractors that do shoddy work, and because of the financing, these contractors believe they can do the shoddy work with impunity.

The Ohio Attorney General’s website provides a list to follow for all people living in Ohio that want or need to have home repairs.

The list includes among others:

  1. Checking the contractors references
  2. Not signing anything without making sure you have read everything carefully
  3. Not signing with the first contractor you talk to
  4. The contractor has shown you proof of Licenses, insurance, and bonding
  5. You have checked with the Better Business Bureau for the company’s credentrials

At Pioneer Basement Waterproofing, we pride ourselves with the work we do, the commitment to our community, and the customer satisfaction history we have worked for since 1979.  We are a locally owned and operated company that is fully licensed, bonded and insured for the protection of our customers. We treat our customers the same way we treat our friends and family; the way we want to be treated.

If you are thinking about a home repair or improvement, inform yourself before starting any big or small project.

To read more about this and other topics, follow the links below.


7 Explosive Ways to Increase Customer Satisfaction

Follow these seven strategies to keep customers coming back again and again.

Customer satisfaction is crucial for any business to succeed, but satisfying increasingly demanding consumers can become a challenge. Poor customer experience is a catalyst for customer churn, and the damage of one unhappy customer is the 9-15 people they will tell about their encounter. Customer satisfaction is priceless when acquiring new customers—a process that’s 4-5 times more expensive than maintaining an established customer base.

So, customer satisfaction is important, but what can businesses do to drive their customer satisfaction up and keep it there? Below are seven effective ways to improve your customer experience and increase customer satisfaction.

Respect Your Consumers

Just as a bad experience can have a dramatic effect on your business, so can a positive one. Word of mouth packs a punch in the buying world, so treat your customers with respect and watch your customer satisfaction flourish. The secret to building a loyal customer base is creating respectful experiences for your consumers to share with their friends and family.

It all sounds pretty straightforward. However, finding the right balance and approach to respectful interactions can be tricky for both you and your customer. Respect your customers by providing them with tools to help themselves. Ensuring that your consumers can easily access frequently asked questions and information about your product on your user-friendly site is one simple way to create a respectful customer experience.


5 major tips to measure Customer Satisfaction

When it comes to mobile app customers, there is no better friend and foe for a mobile app business, especially in the current market conditions. Earn the customer’s trust and they would be devoted to your brand but if you treat them poorly then the tables can turn towards you. In addition, the major issue is that only 5% of unhappy customers really express their discontents. And sometimes it might happen that some of them won’t even come back. So what can you really do to determine the satisfaction of your customers?

The most effective way to measure that is using feedback surveys and communicating directly with the customers. Being cautious regarding the customer experience and its influence on your business conversions is vital to the business’s success. Consider the following tips to measure the effectiveness of your app’s customer experience.

 


Do Your Customers Promote You?

Getting the right information about how satisfied your customers are with your services is the first step toward getting them to recommend you to others.

Few would argue that satisfying customers is a “must” if a company hopes to grow and prosper. Most companies even have some established means for measuring how satisfied customers are with their products and/or services, and they take these measures seriously. Too often, however, these internally developed measures do not provide a true picture of how satisfied customers really are. In fact, I would argue that many of the measures used by companies tend to skew results to be artificially favorable. This can lead to customer service complacency based on a mentality of “we haven’t heard otherwise, so things must be OK.”


Is Your Company Talking To The Right Person?

A 1992 book called Men are From Mars and Women are from Venus explores and explains the relationship between men and women and the way women and men communicate and view things differently.  The author explains thatnot only do men and women communicate differently, but they think, feel, perceive, react, respond, love, need, and appreciate differently.”

Business across industries have to addressed the fact that women and men respond differently to the sales pitch, the way they are addressed, and the information they received by the sales people.  We all know sales people are doing their job, and that they have to “pitch” their products and services.  We – as employees ourselves-know they have to do a job.  But, the way they do it can be pivotal to the sale.

According to the US  Census Bureau there were an approximate 12 million single parent families last year.  And of those 12 million single parent families households, more than 80% were headed by single mothers.

When female customers call a company for a free consultation for a home project, and the company asks whether they are married or not, or that the male of the house needs to be present for them to come over, it sends a message that perhaps women cannot make a decision or worse yet, they cannot possibly understand their “lingo.”

For any big or small company doing business in the United States, it pays to consider this: A 2008 Pew Research Center Survey found that in 43% of all couples, the majority of decision making is done by women. That is to say, if a woman calls your business and asks for a quote, chances are that she will be making the decision to hire you or not.

The times have change, but the decision making in a household has not.  From which company to invest, how much money to save, or where to go on a vacation, women are the decision makers in a family.

Studies in the United Kingdom have shown the prominent role women play in financial decision making.  More and more, women research what they need and they communicate their decision to their partners.  Up until the last stage of the decision making process will the “spouse” play any role in making a financial decision.

In the United States, the similarities are the same.  Financial decision making is mostly a woman’s role.


Do You Want A Dry Basement? Tips and Information To Keep Your Basement Dry

During the raining season, it is very clear whether you have a leaky basement or not.  Water seeping to the basement of your home become a reality when you see puddles of water on the basement floor.  The question then is, where is the water coming from? If the spring season brings water into the basement, chances are the water is coming from the outside.  If you have problems with leaky pipes, water would be a problem all year long, not only during the spring season.  The humidity in your basement can play havoc with furniture, the stability of the foundation, appliances you may have there, etc. Taking care of those problems right away can save you many headaches down the road.

For more about this topic, follow the links below.


Mission Impossible? Setting Out to Save a Damp, Dingy Furnace Room

Basement moisture introduces mold and mildew, wood rot and worse. Gradually, the effect of such issues combine to compromise the home both structurally and aesthetically. Fortunately for us all, affordable and DIY-friendly masonry waterproofer can both of those problems at the same time. Read on to find out how!

As homeowners, we all have our dirty little secrets, whether it be a carpet stain concealed by strategically placed furniture or in my case, a basement furnace room that resembles a horror-movie set. Despite being dimly lit, with exposed pipes spreading like tentacles all around, I know the room would have problems much worse than aesthetics, if it weren’t for the sump pump and drains I opted to add several years ago. The combination worked wonders to stem the tide of basement leaks we’d been struggling to control until then. But recently, I began to recognize that although pools of liquid water no longer suddenly appear on the floor, another, subtler warning sign—unsightly, unhealthy mildew—proves that basement moisture remains an issue.

So I decided to launch on a new campaign aimed not only at protecting against future mildew growth, but also at improving the look of the furnace room once and for all. Of course, I’m not the first homeowner to take on a project like this.


Keep your basement dry when rain rolls through the area

WASHINGTON — Next week could bring heavy rain into the region. And if rain makes your basement soggy, a consumer’s group advises trying easy do-it-yourself solutions before hiring a contractor.

“Check to make sure your gutters have been cleaned out. Check to make sure that downspouts from your gutters are spilling far away from your home,” said Kevin Brasler, executive editor at Checkbook.org.
Also, hiring a drainage consultant might reveal additional quick fixes, or determine that grading performed when the home was new has diminished. Grading of soil near a home prevents water from flowing toward walls.
“It’s a pretty inexpensive thing to do, especially compared to what these companies will propose,” Brasler said.
You should examine all options, Brasler added, before hiring a basement waterproofing contractor.

“If you are going to hire a company to solve your problem inside your basement, make sure you talk to several companies,” Brasler advised. “I would talk to five or six companies that do this type of work.”


Southern Trust Home Services shares tips to prepare your home for spring

Just as spring allergens can pose a problem for people, spring weather and changes can pose a problem for homes. Ted Puzio, owner of Southern Trust Home Services, shares tips about how homeowners can prep their homes for spring.

Homeowners can reduce seasonal allergens inside the home by inspecting or replacing HVAC air filters and inspecting ductwork and vents for signs of mold growth.

Homeowners can prevent basement waterproofing problems due to spring showers by checking the house for any leaks and seepage and unclogging gutters and checking that all downspouts extend away from the home’s foundation.

Homeowners can prepare for early heat by checking the AC. – strange noises, condensation leaks and indoor temperatures that do not match thermostat readings are signs that it needs repair – and by requesting a seasonal HVAC tune-up and cleaning.


Landscaping Your Home The Right Way

When selling or improving your home, the interior of the house is the place which we spend most of the time worrying about.  Is the kitchen up to date with the appliances? Are the countertops in good condition?  Is the bathroom on the first floor well maintained?

If selling the home your priority this year, make sure the outside of the home is being taken care of, and the landscaping makes a good impression to the potential buyer.  Shrubs, gravel, unleveled driveways, branches hanging from trees, are some of the easy to spot maintenance jobs you need to do before putting your home for sale.

For more about this and other topics, follow the links below.


7 Landscaping Trends to Avoid When Selling Your Home

Aside from location, location, location, your home’s landscaping is one of the first things to make an impression on a potential buyer. And it’s not just curb appeal, although that is important.

Amenities like an outdoor fire pit or brick barbecue pit are not all created equal. The same goes for trees, shrubs, and outdoor lighting. If you don’t want to spend some real money on dressing up the outdoor space around the house, then don’t spend anything at all.

Jennifer Geddes at Realtor.com has created a list of seven landscaping trends to avoid as you get your home ready to sell. Her list follows.

Landscaping laid out with a ruler
Nice, neat lines used to be the trend for planting flower beds and bushes, but today’s outdoor look is much more natural.

The same cheap trees everyone has
Choose trees wisely, including eastern red cedar, sugar maple, Colorado blue spruce, and myrtle. Steer clear of the ones that rain leaves and needles (pecan, oak, sweet gum, eastern white pine), and your look will be neater and easier to maintain. And when it comes to placement in your yard, think strategically.


Certain landscaping materials prone to fast-spreading fire, officials say

MYRTLE BEACH, SC (WBTW) – What materials do you use in landscaping your yard? Myrtle Beach Fire Rescue released a new public service announcement warning homeowners and property management companies against using pine straw and similar products.

“When landscaping, use noncombustible material like rock instead of pine straw or mulch,” urges Lt. Jonathan Evans with MBFR. “If it can catch on fire, don’t let it touch your house.”

Fire officials warn that it’s not just landscaping material that can fuel fires near your home.

“Dry grass can be fuel for wildfires, so keep your grass and lawns hydrated and maintained,” suggests Lt. Evans.


Consider investing some green in your landscaping to increase your home’s worth

SIOUX CITY | If you want to turn your backyard into an oasis as seen on HGTV, be prepared to spend some money.

Mike Lutt, owner of Country Nursery Inc. in Wayne, Nebraska, said that makeover could cost anywhere from $1,000 to more than $200,000 depending on your wants, needs and square footage. The average cost of an outdoor patio is $12,000 to 15,000.

“People are going from wooden decks and synthetic Terex decking to a raised paver patio for the same cost,” said Lutt, who said multi-level raised paver patios allow homeowners to incorporate more elements and designs into their outdoor spaces. “It used to be just slapped up against the house. Now, they bring it out further.”

Lutt said there are benefits to using VERSA-LOK retaining walls, made of high-strength, low-absorption concrete, and Willow Creek Paving Stones, composed of high-strength aggregates. He said these materials don’t have to be stained or sealed as wood does, and they don’t fade.

Preparing Your Home For Spring

Springtime can be a very enjoyable season if you have no issues with the basement.  Spring showers can play havoc with the humidity level and water seepage in your basement, and around the foundation of your home.  Water into the basement of your home can damage the structural integrity of your foundation, your belongings, and your living space.

Leaving humidity problems and foundation problems till later, can end up costing you more than expected.  If you do not know what type of basement problem you have, call Pioneer Basement Solutions for a hassle free consultation.


External versus interior waterproofing: Hire the right contractor

When you are looking to waterproof your basement, the experts at H&N Basement Worx in Hamilton want you to know there are different options to consider so that you don’t hire the wrong contractor for the job.

When a basement has leakage, there are two waterproofing solutions available to fix the problem: internal and external. If there is a drain tile or weeping tile system malfunction, you will likely need an internal waterproofing system. This involves the installation of a de-watering system to better manage water that passes under or through your foundation.

Exterior waterproofing will stop water from coming into contact with your foundation walls altogether. This is achieved by rerouting the water towards the weeping tile, which then moves the water away from the base of your foundation, keeping your basement dry.


Neglecting Your Home’s Crawl Space Could Cost You Big

When was the last time you checked out the crawl space under your house? It’s an area most homeowners avoid because no one relishes the ideas of crawling through cobwebs or encountering some creepy creatures in dark corners.

But leave the crawl space unchecked and you could find yourself facing a serious foundation issue. The crawl space is part of your home’s overall structural system and if it begins to experience problems, those issues will seep into other parts of your home. The result can be unpleasant and expensive.

How do you know if have a problem in your crawl space? Look for these signs:

  • Drywall cracks in the interior
  • Uneven, sagging or bouncing floors
  • Foul odors in the home
  • Heightened allergies or asthma symptoms

By their very nature, crawl spaces are prone to dampness. Add springtime rains and possible flooding, and it’s a recipe for a damp disaster. Many Charleston area homes also experienced some flooding or, at a minimum, heavy rainfall after both the historic flooding in October 2015 and Hurricane Matthew a year later in October 2016.


Preventing the problems of wet basement season

While most people welcome the arrival of spring, the experts at H&N Basement Worx in Hamilton know that along with springtime also comes wet basement season, which is a huge hassle for unsuspecting homeowners.

A wet basement occurs when water comes in through the foundation of your home, through cracks or foundational damage, or when something has gone wrong with your existing waterproofing system.

In the spring, weather becomes warmer and higher volumes of water can accumulate quickly due to melting snow, ground thaw and spring rainfall. If your home has cracks in the foundation or a basement that has not been properly waterproofed, the result is a wet basement.

Whatever the cause, the experts at H&N Basement Worx offers complete foundation repair services and will quickly diagnose and repair your problem with the latest, most efficient waterproofing and repair solutions.


 

Humidity In The Basement? Read This

Where is the humidity in your basement coming from:  There are a few reason as to the why, but the three main reasons are:

1. Ground water or rain water seeping into the basement

2. External air that enters the basement and condenses on cool surfaces

3. Leaks from pipes in your basement, bathrooms or leaky faucets that are constantly on.

How do you know you have too much humidity in your basement?

Having a humidifier in the basement of your home is a great solution to your humidity problems, but if you are collecting a gallon of water in the container of the humidifier every single day, then you may have other issues that are far more serious.  Sitting water around the foundation of you home and seeping to the basement of your home may be a reason why you have so much humidity in your basement.  Making sure water does not sit around the foundation of your home, could be the only solution you need. 

Providing a clear and an unobstructed path for the rain water to find a way far enough from the foundation of your home, is a solution that does not cost a lot of money and can solve a problem for your in the future.

What to do in case you need a waterproofing Company?

A Google search for a basement waterproofing company will give you about 896,000 results in about .82 seconds.  How do you  choose one?  I researched landscaping companies by doing a Google search once.  Their rating ( 5 stars, 4stars, etc…) were very good. When I tried to find them at the BBB online, some of them didn’t even exist even though they were rated as a 4 start company using other home improvement sites. They were either long gone, or their rating at the BBB was very bad.Be careful when choosing.  Not all home improvement sites have the same level of ratings for the companies that advertise there. Waterproofing companies, or landscaping companies that are listed on those sites should be checked thoroughly using the BBB, or asking those companies for testimonials that are not from family members or friends. And you should truly check those testimonials before committing to anything with a company. Don’t sign anything and do not advance huge quantities of money before the work begins.

Do you need to check a company using the BBB?

Then, here is a link for you to do so, but remember that is only the first step.  You need to talk to the people that will be doing the work at your home, and if you don’t feel “right” about them, choose another one with a good rating and begin the process again.

BBB – The Better Business Bureau Locator

BBB of Akron, Ohio  – It serves the counties of  Ashland, Medina, Portage, Richland, Summit & Wayne Counties.